By using Serenia’s website, products, or services, you agree to our Terms and Conditions. While we strive for accuracy, we do not guarantee error-free content and may update terms without notice. Serenia is not liable for any damages arising from the use of our platform. Purchases are subject to availability and we reserve the right to modify or cancel orders.
All information provided is for general purposes only and not professional advice. We are not responsible for third-party links or external content. Please review our full Terms and Conditions and Privacy Policy before use. For any concerns, contact our support team.

Welcome to Serenia. By accessing and using our website, products, and services, you agree to comply with the following terms and conditions. Please read them carefully before making any purchases or using our platform.

1. General Terms

Serenia provides high-quality bed linen and related products. All content, images, and materials on this website are for informational and commercial purposes. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

2. Orders & Payments

By placing an order, you confirm that the details provided are accurate and complete. Payments must be made through our approved payment gateways. Serenia reserves the right to cancel any order due to pricing errors, stock unavailability, or fraudulent activity.

3. Shipping & Delivery

Shipping timelines are estimates and may vary due to external factors. Serenia is not liable for delays caused by courier services, customs, or unforeseen circumstances.

4. Returns & Exchanges

Returns and exchanges are subject to our return policy. Products must be unused, unwashed, and returned in original packaging within the specified timeframe. Serenia reserves the right to refuse returns that do not meet these conditions.

5. Limitation of Liability

Serenia shall not be responsible for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. Users are responsible for ensuring that products meet their specific requirements before purchase.

6. Intellectual Property

All trademarks, logos, product designs, and content displayed on this website are the exclusive property of Serenia. Unauthorized use or reproduction of any material is strictly prohibited.

7. Privacy & Data Protection

By using our website, you acknowledge that your personal information will be collected, stored, and processed in accordance with our Privacy Policy. Serenia ensures the protection of your data but is not liable for security breaches beyond our control.

8. Governing Law & Disputes

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be resolved through arbitration in accordance with applicable legal procedures.

Legal Disclaimer

The information provided on this website is for general informational purposes only. Serenia makes every effort to ensure accuracy, but we do not guarantee that all content is error-free, complete, or up-to-date. Serenia is not responsible for any reliance placed on the information provided.

All products are described as accurately as possible; however, variations in color, texture, and quality may occur due to different screen settings and manufacturing processes. Serenia reserves the right to modify or update its policies, prices, and terms without prior notice.

By using this website, you acknowledge that Serenia shall not be liable for any loss, damage, or inconvenience resulting from the use of our services or products. For any concerns, please contact our customer support.