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Serenia, Premium Bed Linen for Exceptional Hospitality

  • What materials are used in the products?
    Products are crafted from high-quality materials such as 100% cotton, linen blends, jacquard fabrics and long-crush designs, ensuring durability, comfort and a luxurious feel.
  • What types of products are offered?
    A premium range of bed linens, including bed sheets, duvets, duvet covers, pillows, cushions, cushion covers, blankets, hospital and printed bed sheets, as well as F&B linens like napkins, aprons, kitchen towels and banquet linens. Accessories such as bed runners, mattress protectors, mattress toppers and pillow protectors are also available.
  • How can I contact customer support?
    For inquiries, product assistance, or bulk orders, visit the Contact Us page to reach out via email
  • How do I wash and maintain bed runners?
    Machine wash in cold water on a gentle cycle. Avoid harsh detergents and bleach. Air dry or tumble dry on low.
  • How do I clean a mattress topper?
    Spot clean with mild detergent and warm water. Some toppers have removable covers that can be machine washed—check the care label for specific instructions.
  • What is a rollaway trolley used for?
    A rollaway trolley is designed for easy storage and movement of extra beds or linen in hotels and hospitality spaces.
  • How do I clean my mattress?
    Vacuum regularly to remove dust. Spot clean stains with mild detergent and warm water. Avoid excessive moisture to prevent mold growth.
  • What’s the best way to clean napkins, aprons, and kitchen towels?
    Wash in warm water with mild detergent. For stubborn stains, pre-soak in baking soda or vinegar solution before washing.
  • What is a mattress protector, and why do I need one?
    A mattress protector shields your mattress from spills, dust mites and allergens. It extends the lifespan of your mattress and improves hygiene.
  • How should I care for printed bedsheets to maintain their colors?
    Use a gentle detergent and wash in cold water. Turn the bedsheets inside out before washing to preserve the print. Avoid direct sunlight when drying to prevent fading.
  • Can I machine wash hospital bedsheets?
    Yes, hospital bedsheets are designed for frequent washing. Use hot water and an antibacterial detergent for proper sanitation.
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